Accessibility Statements
Last Updated: 13. March 2025
1. Accessibility Statement for Ayla – your CST Assistant
Ayla – your CST Assistant is committed to ensuring that our app is accessible to all users, including people with
disabilities. We continuously strive to improve the user experience and meet the standards set by the NHS Digital
and Technology Accessibility Criteria (DTAC) and the Web Content Accessibility Guidelines (WCAG) 2.1 AA.
• Keyboard Navigation: Our app allows full navigation using just the keyboard, making sure that all
functions are accessible without a mouse. You can easily move through the app, interact with content, and perform
actions using keyboard shortcuts.
• Form Friendliness and Input: We’ve designed our forms with clear instructions and error messages that
are compatible with assistive technologies, ensuring ease of use for all users.
• Navigability: The app is structured to support easy navigation, with ARIA landmarks and roles to guide
screen readers. We are continually refining these labels to improve navigation and the overall user experience.
• Contrast and Colour: We follow WCAG 2.1 guidelines for contrast between text and background, ensuring
key elements are distinguishable, even for users with visual impairments or color blindness.
• Zoom and Reflow Support: The app supports zooming without loss of quality or functionality, and ensures
proper reflow to prevent horizontal scrolling, providing a smooth experience for users who need larger text or
magnified content.
Ayla – your CST Assistant adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which
are internationally recognized for improving accessibility for users with disabilities.
While we strive for full accessibility, there are areas we are actively working to improve. These include:
• Images (Alt Text): Some images within the app are missing alternative text. We are actively working to
include Alt Text for all images in the near future.
• Bundle Group Creation Feedback: Users who rely on screen readers may not receive auditory feedback
when required fields are left blank during the creation of a Bundle Group. We are working to implement auditory
cues to make this process more accessible.
These improvements reflect our ongoing commitment to making Ayla – your CST Assistant fully accessible to all
users.
We are committed to continually improving the accessibility of our app and working towards full compliance with
both NHS DTAC and WCAG 2.1 AA standards. Regular audits, user testing, and ongoing training help us maintain
high accessibility standards.
We regularly test the app’s accessibility using automated tools such as Axe and WAVE, alongside manual reviews.
These manual quality assurance checks ensure that we maintain a high standard of accessibility, especially following
updates or new features. We also perform regression testing to prevent accessibility issues from reappearing after
changes.
Additionally, the app has undergone testing for photosensitive epilepsy risks using the Photosensitive Epilepsy
Analysis Tool (PEAT), ensuring that no content created by our team triggers seizures for users with
photosensitivity. We also review any YouTube content integrated into the app to ensure it does not pose
photosensitivity risks. However, as YouTube is a third-party service, if any user finds content that may pose a risk, we
encourage them to report it, and we will address the issue as quickly as possible.
We welcome feedback on the accessibility of Ayla – your CST Assistant. If you encounter any issues or have
suggestions on how we can improve, please contact us:
• Email: contact@brain-plus.com
• Phone: +45 20 46 64 68
We aim to respond to all accessibility-related inquiries within 3 business days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies
(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our
response, you can contact the Equality Advisory and Support Service (EASS):
• Equality Advisory and Support Service
• Phone: 0808 800 0082
Ayla – your CST Assistant is built using Flutter, with Dart as the programming language. These technologies
support accessibility principles and allow us to provide a seamless, consistent experience across different platforms.
The website www.brain-plus.com is committed to ensuring that our website is accessible to all users, including people with
disabilities. We continuously strive to improve the user experience and meet the standards set by the Web Content
Accessibility Guidelines (WCAG) 2.1 AA.
We have implemented several accessibility features to enhance usability:
• Keyboard Navigation: Our website allows full navigation using just the keyboard, ensuring that all
interactive elements are accessible without a mouse.
• Navigability: The site follows a logical structure with proper headings, ARIA landmarks, and semantic HTML to facilitate smooth navigation for screen reader users.
• Contrast and Colour: We maintain sufficient contrast between text and background to ensure readability
for all users, including those with visual impairments or color blindness.
• Zoom and Reflow Support: The website supports zooming up to 400% without loss of functionality, and it
properly reflows to prevent horizontal scrolling, ensuring a smooth experience for users who need enlarged
content.
www.brain-plus.com adheres to the Web Content Accessibility Guidelines (WCAG) 2.1 AA, which are
internationally recognized for improving accessibility for users with disabilities.
While we strive for full accessibility, there are areas we are actively working to improve:
• Images (Alt Text): Some images on the website may be missing alternative text. We are actively working to
ensure all images have proper descriptions for screen reader users.
• Button Labels: Some interactive elements may not yet have detailed ARIA labels for assistive technology
users. These enhancements are planned as part of our ongoing updates.
These improvements reflect our ongoing commitment to making www.brain-plus.com fully accessible to all users.
We are committed to continually improving the accessibility of our website and working towards full compliance
with WCAG 2.1 AA standards. Regular audits, user testing, and ongoing training help us maintain high accessibility
standards.
We regularly test the website’s accessibility using automated tools such as Axe and WAVE, alongside manual reviews.
These quality assurance checks ensure that we maintain a high standard of accessibility, especially following updates
or new features. We also perform regression testing to prevent accessibility issues from reappearing after changes.
We welcome feedback on the accessibility of www.brain-plus.com. If you encounter any issues or have
suggestions on how we can improve, please contact us:
• Email: contact@brain-plus.com
• Phone: +45 20 46 64 68
We aim to respond to all accessibility-related inquiries within 3 business days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies
(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. If you are not satisfied with our
response, you can contact the Equality Advisory and Support Service (EASS):
• Equality Advisory and Support Service
• Phone: 0808 800 0082
www.brain-plus.com is built using WordPress, with Elementor as a plugin. These technologies support
accessibility principles and allow us to provide a seamless, consistent experience across different platforms.
